How to update entries in Passbook (Bank book)
January 20, 2023
Passbook (sometimes also called Bank book) is a document in the form of a small book that is given when opening a bank account in Thailand.
Passbook contains a list of all bank account transactions (incoming and outgoing money), or the total amounts of money incoming and outgoing operations for the past period.
Passbook is an important document that must be submitted to the bank when replacing a bank card and performing other operations (for example, updating passport data).
See also: How to update passport information at a Thai bank
You can update your Passbook entries at any time you wish. It is also sometimes necessary to update your Passbook entries to confirm that you have funds in your account.
Where can I update entries in Passbook (Bank book)
You can update Passbook:
- in bank branches
- at ATMs that support this service
How to update Passbook (Bank book) at a bank branch
Contact the cashier or assistants at any branch of your bank. Bank employees have personal devices for updating Passbook entries. If you contacted a bank assistant, she will most likely guide you to the ATM and help you update your Passbook.
How to update Passbook (Bank book) at an ATM
See also: How to use ATMs in Thailand
Passbook Update, ATM+ and PUM ATMs can be used to update Passbook.
Krungsri ATMs for updating Passbook entries have the designation “Passbook Update”.
Kasikorn's ATMs are labeled “ATM+” and “Update”.
Bangkok bank ATMs for updating Passbook entries have the designation “Passbook Update”.
TTB ATMs for updating Passbook entries have the designation “PUM”.
Other Passbook update ATMs also have one of the listed designations.
First of all, you can find ATMs for updating Passbook near the branches of the respective bank.
How to update Passbook (Bank book) at an ATM using Bangkok bank as an example
In the bank branch or next to the bank we find an ATM with the inscription “Passbook Update”.
The ATM screen says “Please open the latest page of your passbook”.
What do you think this inscription means? If you think that you really need to open the very last page of the passbook, then you are wrong. In fact, you need to open a page that has the latest record of a bank account transaction.
Insert the Passbook top into the appropriate hole in the ATM.
The ATM will completely “swallow” Passbook and will work with it for some time. The screen will display “Please wait” at this time.
If the new entries do not fit on one page, then you will see the following message:
There are remaining transactions. Please open a new page and insert passbook again.
That is, the page is already filled with records.
Take the Passbook, flip to the next blank page, and reinsert the Passbook into the ATM.
When everything is ready, you will see the inscription
Please remove passbook. Thank you.
ATM indicators for Passbook update
The ATM has the following indicators:
- Remove and insert
- Turn page and reinsert
- Please contact branch attendant
- In progress / Please wait
- Not in service
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